IT Service Delivery Expert

24 hours ago


Ipswich, Suffolk, United Kingdom CV-Library Full time
Job Role: IT Service Delivery Expert

We are seeking an experienced IT professional to join our team as an IT Service Delivery Expert. In this role, you will be responsible for delivering high-quality IT services to our end-users and ensuring the smooth operation of our IT systems.

Your key responsibilities will include:

  • Providing technical support to end-users via phone, email, and in-person
  • Diagnosing and resolving complex technical issues
  • Developing and implementing IT solutions to improve service delivery
  • Providing training to users on various software and systems
  • Collaborating with the IT team to ensure effective service delivery

To be successful in this role, you will need strong technical skills, excellent problem-solving skills, and the ability to work effectively in a team environment.

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience. A valid driving licence is also required, as the role may involve traveling to various locations to provide on-site support.


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