IT Support Professional
7 days ago
CV-Library is seeking a highly skilled IT Support Professional to join our team. As a Senior Technical Services Specialist, you will be responsible for delivering exceptional technical support services, resolving complex issues, and providing innovative solutions.
About the RoleThis exciting opportunity involves working closely with application, platform, and security teams to resolve technical issues, owning issues through to complete resolution, developing confidence and skills in junior team members, and maintaining high-quality customer service standards.
Key responsibilities include acting as the primary point of contact for receiving and handling technical requests, investigating and diagnosing issues, and logging incidents and service requests. You will also respond to a wide range of technical requests, including security and high-priority ticket types, providing support and fulfilling requests within agreed SLAs.
The ideal candidate will have relevant technical experience and strong understanding of Microsoft 365 products and business apps, ability to build relationships with and coach junior team members, familiarity with ITIL framework and technology service management, and outcome-driven and customer-focused approach.
We offer a competitive basic salary £35,000 - £50,000 per annum, flexible hybrid working model, career development and promotional opportunities, 25 days holiday (increasing to 28 after 5 years of service), Moments That Matter Day (annually), enhanced maternity/paternity pay, holiday buy and sell (up to 5 days per year), 3 paid days charity leave, company events, socials, and incentives, death in service benefit, company pension scheme, Costco membership, salary sacrifice, company car scheme, Cycle to Work Scheme, Employee Assistance Programme, free breakfast, fruit, and hot/cold beverages, referral scheme, employee discount, private medical insurance or healthcare cash plan.
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Support Worker Professional
6 days ago
Manchester, United Kingdom Creative Support Careers Full timeJob DescriptionCareer Opportunity at Creative Support CareersWe are seeking a highly motivated and compassionate Support Worker Professional to join our dedicated team in the Greater Manchester area. As a key member of our staff, you will play a vital role in providing high-quality support services to individuals with diverse needs.About the Role:Provide...
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Disability Support Professional
7 days ago
Manchester, United Kingdom Creative Support Careers Full timeFlexible Support WorkCreative Support Careers is looking for a skilled Relief Support Worker to provide person-centered care and support to individuals with complex learning disabilities and physical health needs in Swinton. As a key member of our team, you will work flexibly, including weekend shifts and waking nights, to deliver high-quality support that...
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Specialist Support Professional for The Visually
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Manchester, United Kingdom First Class Support Full time**Specialist Support Professional for Blind/Visually Impaired Students** **First Class Support **are an award winning NMH provider for students in receipt of Disabled Students Allowance. We pride ourselves on employing first class support professionals to provide high quality and individual support for students throughout their time at university. We are...
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School Support Professional
2 days ago
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Care and Support Professional
4 days ago
Manchester, United Kingdom Creative Support Careers Full timeResponsibilitiesThis exciting opportunity involves working within a 24-hour support service that requires staff to fulfill sleep-ins as part of their rota hours.You will work closely with the women receiving a service, ensuring a high standard of quality of life through collaboration and trauma-informed care practices.Key responsibilities include:Providing...
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Professional Services Manager
4 days ago
Manchester, United Kingdom This is an IT support group Full time**Head of Academic Services Job Overview:**This is a senior leadership role that requires a highly experienced professional to lead our academic services team. The ideal candidate will have a strong background in technology, extensive experience in project and programme management, and a proven track record of delivering complex, high-impact...
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Academy Support Staff
7 days ago
Manchester, United Kingdom This is an IT support group Full timeSupporting our Academies:We are seeking a dedicated Cleaner to join our team and support the maintenance of our academies in Leeds, Bradford, Manchester, and Liverpool.The ideal candidate will have experience in cleaning and a strong commitment to delivering excellent service.Our Values:We are values-driven, and our values of work hard, be nice, and be good...
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Senior Mental Health Support Professional
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AML Professional
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Cleaning Professional
7 days ago
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Senior Support Services Manager
4 weeks ago
manchester, United Kingdom Creative Support Full timeAt Creative Support, we are passionate about delivering high-quality support services that empower individuals with learning disabilities and/or autism, and long-term health needs. We are seeking an experienced Senior Support Services Manager to lead our team in Swinton.About the RoleThe estimated salary for this position is £35,000-£45,000 per annum,...
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Manchester, United Kingdom CREATIVE SUPPORT Full timeWe are seeking an experienced Income Optimization and Life Enrichment Professional to join our team at Creative Support. The successful candidate will play a critical role in enhancing the quality of life for vulnerable individuals by maximizing their income from benefits and supporting them in budgeting for their present and future needs.This is an...
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Children's Support Specialist
2 days ago
Manchester, United Kingdom This is an IT support group Full timeJob SummaryWe are seeking a talented Assessment Support team member to join our dedicated staff at Abraham Moss Community School. As an Assessment Support specialist, you will work closely with the Assessment Lead to manage all aspects of assessment, recording, and reporting.Your key responsibilities will include retrieving and analysing data as required to...
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Supported Living Team Leader
4 weeks ago
Manchester, United Kingdom Creative Support Full time**Team Leader Opportunity**We are seeking an experienced Supported Living Team Leader to join our team. In this role, you will be responsible for leading a team of Senior staff and Support Workers to deliver effective, person-centred support services.The successful candidate will have a strong understanding of supported living principles and be able to...
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Residential Support Team Coordinator
4 weeks ago
Manchester, United Kingdom Creative Support Full time**About the Role**We are seeking a highly skilled and experienced individual to join our team as a Residential Support Team Coordinator. This role will involve leading a team of Senior staff and Support Workers to deliver effective, person-centred support services.The successful candidate will be responsible for managing up to five supported tenancies within...
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Cybersecurity Operations Professional
7 days ago
Manchester, United Kingdom Be-IT Full time £45,000Be-IT is seeking a highly motivated ServOps Analyst to join their growing security team. This exciting role will help deliver managed security services to a range of customers, utilizing industry-leading tools such as Microsoft Sentinel and Microsoft Defender.As a ServOps Analyst, you will work with Microsoft Azure in a security capacity and have...
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Relief Support Worker
5 months ago
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Lawyer/Costs Professional
1 day ago
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Administrative Support Specialist
7 days ago
Manchester, United Kingdom This is an IT support group Full timeIn this role as a Clinical Administrator, you will be responsible for providing administrative support to our patients and relatives. You will work closely with the Health Records and Booking and Scheduling Team to ensure efficient and high-quality service delivery.The post holder will work flexibly to cover extended hours in the evenings and weekends,...