Front of House Receptionist and Office Administrator
4 weeks ago
Zeno Group is a global, integrated communications agency that brings together bold and bright talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients.
Job Summary
The Front of House Receptionist and Office Administrator is a hybrid role with several responsibilities. You will join our administration team that includes our HR, recruitment and financial specialists, Office Manager and Executive Assistant. The admin team works with everyone in the agency, in critical roles that help us function smoothly, every day.
Main Responsibilities
· Front of House/Reception duties
· Supporting the Office Manager with logistics/organisation
· Supporting our People function (HR and Recruitment) with administrative duties
Key Responsibilities
· Answering the main switchboard and transferring calls and taking accurate messages
· Dealing with queries on the telephone, by email and in person
· Responsibility for all meeting rooms ensuring that they are immaculate at all times
· Making sure that all meeting rooms requests are dealt with in a timely manner
· Ensuring all meeting rooms are set up in time for meetings
· Meeting and greeting all visitors to the office
· Arranging external catering if required for meetings
· Signing for deliveries
· Maintaining a tidy reception desk at all times
· Maintaining accurate and up to date front desk materials and filing
· Responsible for updating the reception manual
Requirements
· Excellent interpersonal and communication skills to build effective relationships
· Confident and articulate, a natural 'people-person'
· Proactive self-starter, with ability to work under own initiative and as part of a team
· Highly organised with the ability to prioritise and excellent attention to detail
· Intermediate MS office skills (Excel, Word and Powerpoint)
· Digital skills including use of Sharepoint and MS Teams, other digital tools
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