Dental Administrator and Receptionist
1 week ago
Located in the heart of London, our dental surgery is dedicated to providing exceptional service and care to our patients. We are a friendly and professional team committed to exceeding every patient's expectations.
Job DescriptionWe are seeking a highly motivated and organized Dental Administrator and Receptionist to join our front of house team. As a key member of our team, you will be responsible for providing a warm and welcoming environment for our patients, answering phone calls, handling correspondence, and managing day-to-day administrative tasks.
Key Responsibilities- Provide exceptional customer service to patients, responding promptly to their needs and concerns
- Manage front of house operations, including answering phone calls, handling correspondence, and greeting patients
- Assist with administrative tasks, such as data entry, filing, and maintaining accurate records
- Develop strong relationships with patients, colleagues, and healthcare professionals to ensure seamless communication and collaboration
To be successful in this role, you will need:
- A positive attitude, empathy, and excellent communication skills
- Previous experience in a front of house or administrative role, preferably in a dental or healthcare setting
- Strong organizational and time management skills, with attention to detail and ability to multitask
- Ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines
In return for your hard work and dedication, we offer a competitive salary and a range of benefits, including:
- A bonus scheme based on practice performance
- Additional special days off (such as your birthday), and the opportunity to purchase up to 3 additional annual leave days
- Enhanced maternity and paternity leave
- Life assurance and contributory pension scheme
- Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service, plus 24/7 GP service
- Employee Referral Scheme – earn up to £3,000 per referral
- Cycle to work scheme
- Benefits platform with access to discounted shopping, cinema, travel, and much more
£25,000 - £35,000 per annum, depending on experience.
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