IT Support Specialist
23 hours ago
We are seeking a skilled Service Desk Engineer to join our technical IT team. As a key member of our operations, you will play a crucial role in supporting our IT infrastructure across various sites.
About Us:
Bet365 is a dynamic and delivery-focused company with a strong ethos. Our goal is to provide the best possible service to our employees, ensuring they have the technology resources needed to perform their roles efficiently.
Key Responsibilities:
- Provide first-line support for IT issues via phone and email
- Offer remote support and fixes for hardware and software-related problems
- Maintain and administer user accounts, ensuring access only to necessary resources
- Escalate complex issues to senior engineers for resolution
Requirements:
- Commercial experience working in a service management function
- Strong interpersonal and customer service skills
- Working knowledge of IT systems and software
- Able to work in a fast-paced environment
Benefits:
- Estimated salary: £35,000 - £45,000 per annum
- Opportunity to work with a leading sports betting company
- Flexible working hours and a supportive team environment
Please note: By applying, you agree to share your Personal Data according to our Recruitment Privacy Policy.
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