Ribbon SBC Expert

1 week ago


London, Greater London, United Kingdom ECS Resource Group Ltd Full time

About the Position: As a Senior Customer Care Engineer, you will play a crucial role in ensuring our customers receive top-notch support. You will work collaboratively with our technical teams to develop and maintain our communication platforms.

Key Accountabilities:

  • Developing and upgrading our communication platforms
  • Ensuring proactive monitoring and management of our systems
  • Creating and updating internal documentation
  • Mentoring junior staff members

Education & Qualifications:

  1. SBC Core Support Professional Certification
  2. PSX Support Professional Certification
  3. Any other relevant certifications or qualifications

Skills & Experience:

  1. Ribbon SBC Edge
  2. Ribbon Analytics/Protect
  3. Ribbon EMS/RAMP
  4. Linux
  5. Strong problem-solving abilities and excellent communication skills

  • Ribbon SBC Specialist

    2 weeks ago


    London, Greater London, United Kingdom ECS Resource Group Full time £65,000

    About ECS Resource GroupWe are a dynamic managed service provider specializing in communications and networking solutions for clients across the UK.This is an exciting opportunity to join our team, supporting clients globally via our UK-based Network Operations Centre and global partners.We value open, honest & supportive relationships with our clients,...


  • London, Greater London, United Kingdom Ingenio Global Full time

    Job Title: Hybrid Role LeadWe are seeking an experienced Hybrid Role Lead to join our team at Ingenio Global.Job Description:Platform Development: Lead upgrades, create proofs of concept, and update documentation.Customer Service Management: Provision and decommission services, onboard/offboard carriers, and manage customer tickets.Team Development: Mentor...


  • London, Greater London, United Kingdom ECS Resource Group Limited Full time

    About ECS Resource Group LimitedWe are a dynamic and client-focused managed service provider specializing in communications and networking for a wide range of clients across the UK.We pride ourselves on providing complex solutions made simple for our customers, delivering exceptional results through our UK-based Network Operations Centre and global...


  • London, Greater London, United Kingdom ECS Resource Group Full time

    At ECS Resource Group, we are seeking an experienced and skilled Ribbon Engineer to join our team in London. With a strong focus on communications and networking, our company provides complex solutions for clients across the UK.The ideal candidate will have a wealth of experience working with SBCaaS solutions and designs, particularly with Ribbon SBC Edge,...


  • London, Greater London, United Kingdom ECS Resource Group Ltd Full time

    Job OverviewWe are seeking an experienced Ribbon Engineer with a wealth of experience working with SBCaaS solutions and designs. As part of our platform team, you will be responsible for the provision and decommissioning of customer services, supporting customer services, and maintaining and developing our Ribbon SBCaaS platform.This includes managing the...


  • London, Greater London, United Kingdom ECS Resource Group Ltd Full time

    Job DescriptionAs a Senior Ribbon Systems Engineer, you will be responsible for developing platforms, including upgrades and Proof of Concept creation. You will also manage proactive monitoring, create internal documentation, and mentor junior staff members. Your key stakeholders will include the Network Services Provisioning Team, Project Management Office,...


  • London, Greater London, United Kingdom Ingenio Global Full time

    Job Title: Senior Ribbon SBC ExpertWe are seeking an experienced Senior Ribbon SBC Expert to join our team at Ingenio Global.Job Description:Customer Service Management: Provision and decommission services, onboard/offboard carriers, and manage customer tickets.Platform Maintenance: Perform diagnostics, troubleshooting, backups, patches, and proactive...


  • London, Greater London, United Kingdom ECS Resource Group Limited Full time

    We are seeking a highly skilled Senior Ribbon Engineer to join our team at ECS Resource Group Limited in London (Hybrid with a high degree of flexibility).This is an exceptional time to join our company, supporting clients in 100 different countries via our UK-based Network Operations Centre and our in-house technical, engineering, and professional services...


  • London, Greater London, United Kingdom ECS Resource Group Limited Full time

    London (Hybrid with a high degree of flexibility) offers an exceptional opportunity to support clients in 100 different countries via our UK-based Network Operations Centre and our in-house technical, engineering, and professional services teams, as well as via our established network of global partners.ECS Resource Group Limited is a dynamic and...


  • London, Greater London, United Kingdom ECS Resource Group Full time £65,000

    About Our CompanyECS Resource Group is a leading managed service provider specializing in communications and networking solutions.We partner with top technology vendors to deliver complex solutions to our clients across the UK and beyond.The Role OverviewThis is an exceptional opportunity to join our team as a senior engineer, responsible for managing our...

  • Hybrid Role Lead

    1 month ago


    London, Greater London, United Kingdom Ingenio Global Full time

    Job Title: Technology Systems Integration SpecialistWe are seeking an experienced Technology Systems Integration Specialist to join our team at Ingenio Global.Job Description:Platform Maintenance: Perform diagnostics, troubleshooting, backups, patches, and proactive monitoring.Customer Service Management: Provision and decommission services, onboard/offboard...


  • London, Greater London, United Kingdom ECS Resource Group Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Architect to join our dynamic team in London. This is an exceptional opportunity to support clients across 100 countries via our UK-based Network Operations Centre and global partners.The ideal candidate will have extensive experience with Ribbon SBC Edge, Analytics/Protect, EMS/RAMP, and Linux....


  • London, Greater London, United Kingdom Austin Fraser Full time

    Job Summary: We are seeking a Senior Voice Engineer with expertise in MS Teams Telephony to join our team in London. As a key member of our technical team, you will be responsible for designing, implementing, and maintaining voice systems that meet the highest standards of quality and reliability.Expected Salary Range: £60,000 - £80,000 per annum.The ideal...


  • London, Greater London, United Kingdom ZipRecruiter Full time

    Job Title: Digital Telecommunications ExpertEstimated Salary: $120,000 - $180,000 per yearWe are seeking a highly experienced Telecommunications Specialist with extensive hands-on experience in the financial sector. As a key member of our team at ZipRecruiter, you will be responsible for designing, implementing, and managing the Bank's NICE NTR compliance...


  • London, Greater London, United Kingdom Ribbons and Reeves Limited Full time

    Job DetailsThis is an excellent opportunity for a Therapy Support Expert for Students to join Ribbons & Reeves Limited in Newham, providing expert support to students with speech and language difficulties.Key Tasks:Deliver high-quality therapy sessions to students, addressing their unique communication needs and promoting progress and development.Collaborate...

  • Tutoring Expert

    6 days ago


    London, Greater London, United Kingdom RIBBONS AND REEVES Full time

    We are seeking a talented Tutoring Expert to join our team at RIBBONS AND REEVES. This exciting opportunity is for a first-class graduate in Spanish, French, or German from a top 20 university with a strong passion for language and education.The ideal candidate will have 1+ year of experience in tutoring languages, preferably within a school or educational...


  • London, Greater London, United Kingdom RIBBONS AND REEVES Full time

    Academic Support Role:Ribbons & Reeves is currently seeking an Academic Support Expert to join our team in Greenwich. As a Russell Group Graduate, you will be responsible for providing tailored academic support to students in the lead up to exams. With a minimum of a 2:1 degree from a Russell Group University and previous experience in child-centred or...


  • London, Greater London, United Kingdom Parallel Consulting Full time

    Key Responsibilities:This role is part of the Unified Communications and Collaboration Transformation team at Parallel Consulting. As a Voice Solutions Consultant, you will support organizations in achieving their unified communications goals. Your responsibilities will include working across Microsoft Teams and Office 365, producing comprehensive...

  • Mathematical Expert

    2 weeks ago


    London, Greater London, United Kingdom Ribbons and Reeves Limited Full time

    Job Title: Mathematical ExpertWe are seeking a skilled Mathematician to support our department in Newham.The successful candidate will have the opportunity to gain invaluable experience and make a positive impact on students' lives.About the Opportunity:Type: Full-time, term-time roleKey Responsibilities:Scholarly Support:Deliver high-quality education to...


  • London, Greater London, United Kingdom Ribbons and Reeves Limited Full time

    Secondary Maths Expert RequiredWe are seeking a highly skilled and passionate Secondary Maths Expert to join our team at Ribbons and Reeves Limited. This is an excellent opportunity for someone looking to gain valuable classroom experience before considering a career as a Maths Teacher.The role involves providing academic support and guidance to students in...