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London, Greater London, United Kingdom Portfolio Credit Control Full time{"h1": "Head of Credit Control Opportunity", "p": "Portfolio Credit Control is seeking a seasoned Head of Credit Control to join our team. As a key member of our credit function, you will be responsible for leading our credit control team and driving process improvements to enhance our receivables collection efforts.", "ul": [{"li": "Develop and implement...
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London, Greater London, United Kingdom Portfolio Credit Control Full time{"h1": "Head of Credit Control Opportunity", "p": "Portfolio Credit Control is seeking a seasoned Head of Credit Control to lead our credit control team in a fast-paced, high-volume environment. As a key member of our team, you will be responsible for reviewing and improving our credit control processes, building effective relationships with partners and...
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London, Greater London, United Kingdom Portfolio Credit Control Full time{"h1": "Head of Credit Control Opportunity", "p": "Portfolio Credit Control is seeking a seasoned Head of Credit Control to lead our credit control team in a fast-paced, high-volume environment. As a key member of our team, you will be responsible for reviewing and improving our credit control processes, building effective relationships with partners and...
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Credit Controller
2 months ago
Job Summary:
We are seeking a highly skilled and detail-oriented Credit Controller to join our dynamic team at Southwark Council. As a Credit Controller, you will play a crucial role in ensuring the financial stability of our community by delivering efficient and effective credit control operations.
Key Responsibilities:
- Financial Operations: Ensure accurate and timely processing of invoices, direct debits, and credit notes, maintaining a high level of financial accuracy and attention to detail.
- Debt Recovery: Develop and implement effective debt recovery strategies to maximize council income, working closely with customers to resolve queries and issues.
- Financial Analysis: Conduct regular financial analysis to identify trends and areas for improvement, providing insights to inform business decisions.
- Customer Service: Provide excellent customer service, responding to queries and concerns in a professional and courteous manner.
- Team Collaboration: Work collaboratively with cross-functional teams to achieve business objectives, sharing knowledge and expertise to drive financial stability.
Requirements:
- Financial Experience: Proven experience in credit control, financial operations, or a related field, with a strong understanding of financial procedures and systems.
- Financial Knowledge: Knowledge of public sector finance, including Local Authority accounting, and a deep understanding of credit control procedures and systems.
- Communication Skills: Excellent verbal and written communication skills, with the ability to handle face-to-face and telephone queries.
- Teamwork: Ability to work collaboratively as part of a team, prioritizing tasks to meet competing deadlines and maintaining a high level of productivity.
- Problem-Solving: Demonstrated ability to manage complex financial transactions accurately and efficiently, with a solution-oriented approach to problem-solving.
About Southwark Council:
Southwark Council is a leading local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are committed to making our borough just and fair, taking positive action to tackle inequalities and promoting a culture of excellence in all aspects of our work.
What We Offer:
We offer a comprehensive benefits package, including a competitive salary, excellent pension scheme, and opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our dynamic team.