Test Centre Administrator
2 days ago
About the Role
We are seeking a highly organized and detail-oriented Test Centre Administrator to join our team in Boston. As a Test Centre Administrator, you will play a critical role in ensuring the smooth operation of our test centre, providing exceptional customer service to candidates, and maintaining the security and integrity of our exams.
Key Responsibilities
- Welcome and check-in candidates, ensuring they have all necessary documentation and follow exam procedures.
- Verify candidate identification documents and explain exam rules and procedures.
- Proctor candidates during exams, maintaining a secure and distraction-free environment.
- Troubleshoot technical issues with internal departments, such as IT, to ensure seamless exam delivery.
- Perform housekeeping duties, including sanitizing equipment and maintaining a clean and comfortable testing environment.
Requirements
- High school qualifications in English and Maths.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to sit for long periods and escort candidates to and from exam rooms.
About Pearson
Pearson is a world-leading education company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. Our mission is to help people realize their potential through the power of learning.
Why Join Us
At Pearson, we value diversity, equity, and inclusion. We promote a culture where differences are celebrated, opportunities are accessible, and consideration and respect are the norm. We believe that our diverse talent makes us a more innovative and vibrant place to work.
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