Senior Golf Resort Sales Executive
2 days ago
Job Title: Senior Golf Resort Sales Executive
Estimated Salary: £32,000 - £48,000 per annum
The Belfry Hotel & Resort is an award-winning hotel seeking a Senior Golf Resort Sales Executive to lead our sales team in driving revenue growth and delivering exceptional guest experiences. As a key member of the management team, you will be responsible for developing and executing strategies to increase golf revenue, drive sales growth, and enhance the overall resort experience.
Key Responsibilities:
- Lead the sales team in developing and executing strategies to achieve revenue targets and grow green fee and resort revenue.
- Coordinate event details, including events, status changes, cancellations, and turn-downs.
- Proactively call lapsed business, new sales leads, and monthly challenge targets to ensure sales growth.
- Assist with monthly sales reports, ensuring timely completion and accuracy.
- Maintain SOP procedures to ensure cancellation charges are retrieved and group business is contracted in line with company standards.
- Conduct client show rounds, providing excellent customer service and maximising revenue.
- Handle telephone enquiries, adhering to the 59Club Test call crib sheet and SOP.
- Assist in managing and developing the golf database.
Requirements:
- A good knowledge of golf, enabling you to advise clients effectively.
- Methodical, accurate, and able to work independently with outstanding attention to detail.
- Excellent verbal and written communication skills.
- Computer literate, with experience of hotel PMS systems such as Delphi and Opera.
- Sales-focused, enthusiastic, and flexible, with excellent customer service skills.
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