Senior IT Support Specialist

1 week ago


Lancaster, Lancashire, United Kingdom In Technology Group Full time £30,000 - £35,000

In Technology Group is seeking a skilled Senior IT Support Engineer to join our team. As a 2nd Line IT Engineer, you will be responsible for providing technical support to our clients across various industries in Lancashire. Our ideal candidate will have experience with Office 365, Intune, SharePoint, PowerShell, Active Directory, Group Policy, Windows Server, and networking technologies such as VPNs, VLANs, and Wireshark. If you are a hands-on professional with a passion for problem-solving and a commitment to delivering exceptional customer service, we encourage you to apply. Key responsibilities include:

* Providing technical support to clients via phone, email, and on-site visits
* Troubleshooting and resolving technical issues with IT systems and applications
* Collaborating with the IT team to implement new technologies and improve existing processes
* Maintaining accurate records of client interactions and technical issues

We offer a fun and positive work environment, competitive salary, and opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.


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