Technical Service Expert

7 days ago


London, Greater London, United Kingdom Clear Street Full time
Career Opportunities at Clear Street

We're seeking an experienced IT professional to join our Corporate IT team. As a Desktop Systems Administrator, you will ensure current employees and new hires receive the technical support necessary for success.

About Us:

Clear Street is disrupting the institutional brokerage and clearing market by modernizing archaic industry segments with brand new technology. Our cloud-based API technology will empower clients to clear, settle, and finance trading activity while accessing real-time risk and position information.

Your Responsibilities:

  • Provide high-touch technical assistance for incoming queries and issues related to computer systems, software, and hardware.
  • Support onsite and remote employees, contingent workers, and vendors.
  • Contribute to the Clear Street onboarding experience by providing new hires a friendly introduction to Clear Street technology.
  • Facilitate the provisioning of Clear Street corporate hardware and software for new hire onboarding and fleet upgrades.
  • Maintain accurate IT documentation and inventory management.

Requirements:

  • 3+ years of experience providing Windows and MacOS desktop support to both technical and non-technical users.
  • 3+ years of experience providing MS:Office support, specifically Outlook and Excel.
  • Strong interest in IT and desire for a long-term career in systems or networking.
  • Determined problem solver who enjoys systematically approaching new issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize workload.
  • Empathetic and humble with a strong focus on customer service.

$80,000 - $110,000 per year.



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