Store Operations Manager
3 days ago
About Us
Cats Protection is the UK's largest cat welfare charity, with a team of passionate employees and volunteers working together to make life better for millions of cats and their owners. Our retail operation consists of over 80 shops across the country.
Role Overview
We are seeking an experienced Retail Team Leader to join our team as an Assistant Shop Manager. This role will involve assisting the Shop Manager in the day-to-day operational management of the shop, including key performance indicators to support the work of Cats Protection. The successful candidate will be a brand ambassador for Cats Protection, promoting the charity's values and behaviours.
Key Responsibilities
- Assist the Shop Manager in managing the shop's operations, including inventory, cash handling, and customer service.
- Act as a brand ambassador for Cats Protection, promoting the charity's values and behaviours.
- Contribute to the development and implementation of sales strategies to maximise shop income and profitability.
- Work collaboratively with the retail team to achieve sales targets and improve shop performance.
Requirements
- Demonstrable experience working in a retail environment, preferably in a similar role or with a relevant background.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work independently and as part of a team, with a strong attention to detail and organisational skills.
- Basic IT skills, including proficiency in Microsoft Office and ability to learn new software.
Benefits
- A competitive salary of approximately £28,000-£30,000 per annum, depending on experience.
- 25 days' annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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