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Floor Manager

2 months ago

Maidstone, Kent, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly motivated and customer-focused Beauty Sales Lead to join our team at Frasers Group. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through your product knowledge and expertise.

Key Responsibilities

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Confidently demonstrate and apply products to customers while making recommendations to achieve sales and targets
  • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Possess a real passion for beauty and for delivering a world-class client experience
  • Coach and develop team members to ensure brand standards are delivered and all operational tasks are completed
  • Pro-actively engage with clients to develop customer loyalty and maintain high standards of visual presentation in stores
  • Support with stock counts and other operational duties, ensuring compliance with all policies and procedures

Requirements

  • Demonstrates a high level of personal energy and is confident, assertive, and personable
  • Positive and enthusiastic with a can-do attitude and great communication skills
  • Self-driven to upskill and learn, with a natural ability to coach and lead others
  • Resilient and resourceful, with a strong commercial mindset and ability to balance big-picture trends with detailed commercial performance

What We Offer

  • Competitive basic salary
  • 28 days holiday a year inclusive of bank holidays
  • 20% Staff Discount across all Frasers group Stores
  • 50% in-store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission-led bonuses across a wide range of products
  • Long Service awards
  • Cycle to work scheme
  • Discounted Gym membership

About Us

Frasers Group is a luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. We offer a luxury lifestyle that is as traditional as it is modern, with an innate attention to detail and a timeless style.