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Customer Service Representative

1 month ago

Gloucester, Gloucestershire, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at the Churchdown Superstore. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work effectively as part of a team to achieve sales targets and meet customer needs.
  • Maintain a clean and safe store environment, adhering to health and safety standards.
  • Process transactions accurately and efficiently, handling customer queries and concerns in a professional manner.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive store atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible scheduling.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • A range of benefits, including discounts, shares, and cycle-to-work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.