Tesco Customer Service Representative
2 weeks ago
We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at our Gloucester Painswick Rd store. As a key member of our team, you will be responsible for delivering exceptional customer service and providing a welcoming and inclusive shopping experience for our customers.
Main Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving any issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and well-organised store environment, ensuring that all areas are tidy and free from clutter.
- Contribute to the achievement of sales targets by promoting products and services to customers and maintaining a high level of product knowledge.
- Process customer transactions accurately and efficiently, ensuring that all sales are processed correctly and that customers receive their change and receipts as required.
- Participate in stock replenishment and rotation, ensuring that shelves are fully stocked and that products are rotated to maintain freshness and quality.
- Assist with the implementation of visual merchandising displays and promotional materials, ensuring that the store is visually appealing and engaging for customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues at all levels.
- Ability to work collaboratively as part of a team, with a positive and proactive attitude.
- Good product knowledge and the ability to promote products and services to customers.
- Basic mathematical skills and the ability to handle cash and operate a point of sale system accurately and efficiently.
- Ability to work flexible hours, including evenings and weekends, as required.
Benefits:
- Competitive hourly rate.
- Opportunities for career development and progression.
- Discounts on Tesco products and services.
- Access to a range of employee benefits, including health insurance and pension scheme.
About Us:
Tesco is a leading retail company committed to providing excellent customer service and supporting our local communities. We are proud to offer a range of benefits and opportunities for career development and progression, and we are committed to creating a positive and inclusive work environment for all our colleagues.
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