Accommodation Services Coordinator

2 weeks ago


Aylesbury, Buckinghamshire, United Kingdom Vertu Motors Full time

We are currently seeking a skilled Service Advisor to join our team at Vertu Mercedes Benz of Aylesbury.

About the Role

The successful candidate will be responsible for setting customer expectations, providing exceptional service, and ensuring customer satisfaction throughout the service or repair process. They will also have the opportunity to upsell additional products and services to enhance the customer experience.

Responsibilities
  • Set customer expectations and communicate effectively with customers throughout the service or repair process.
  • Provide exceptional service and ensure customer satisfaction.
  • Upsell additional products and services to enhance the customer experience.
Requirements
  • Experience working as a Service Advisor in the motor industry, ideally from a main franchised dealer.
  • A driving licence (manual and automatic) is required.
Benefits
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Share Incentive Scheme
  • Pension

Estimated salary: £35,000-£40,000 per annum based on experience and qualifications.



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