Renal Clinic Administrator
5 days ago
About the Role:
We are seeking a highly motivated and flexible individual to join our team as a Clinic Administrator at our Burnley renal clinic. As the first point of contact for visitors, you will play a pivotal role in ensuring the clinic's smooth operation.
Your Responsibilities:
- Welcome and assist patients and visitors to the clinic.
- Provide comprehensive administrative support to the Clinic Manager, Deputy Clinic Manager, and the clinic as a whole.
- Maintain communication with the referring Trust/Hospital.
- Prepare materials, reports, and information for meetings.
- Assist with patient documentation requests.
- Facilitate patient survey and feedback distribution.
- Ensure stock orders are placed promptly.
- Prepare reports related to treatment numbers, billing, and reconciliations.
Requirements:
- GCSE level education or equivalent.
- Strong administration skills and experience in diary management.
- Previous experience in a hospital, healthcare, or customer service setting.
- Prior stock control experience.
- Proficiency in report writing and reconciliation.
- Ability to work independently and collaboratively.
- Essential computer literacy with proven MS Office skills.
- Excellent verbal and written communication skills.
- Fluency in English.
About Us:
Diaverum's mission is to improve the quality of life for renal patients through our core values of competence, passion, and inspiration. We are one of the world's leading renal care providers, operating over 35 nurse-led kidney treatment centres in the UK. Our dedicated nurses work closely with NHS teams nationwide, delivering quality treatments and holistic care to patients with chronic kidney failure and other comorbidities.
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