Exceptional Service Director

3 weeks ago


Barnet, United Kingdom D&D London Full time

At D&D London, we pride ourselves on delivering exceptional dining experiences across our diverse venues. As an Exceptional Service Director at our German Gymnasium restaurant in Kings Cross, you will play a pivotal role in maintaining our high standards.

About the Role

We are seeking a dedicated and guest-focused leader to oversee our waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will contribute to the success of the restaurant from the floor, driving growth and development opportunities for yourself and your team.

Your key responsibilities will include:

  • Maintaining exceptional service standards across all shifts
  • Liaising with colleagues to ensure smooth communication and efficient operations
  • Fostering a positive and inclusive work environment that promotes teamwork and employee engagement
About You

To be successful in this role, you will need:

  • A passion for hospitality and delivering exceptional customer experiences
  • Strong interpersonal skills and the ability to build rapport with guests and staff alike
  • Experience in a leadership or supervisory capacity, preferably within a fast-paced restaurant environment
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £40,000 per annum, plus benefits including:

  • A comprehensive training program to develop your skills and knowledge
  • A bonus scheme that rewards your individual and team contributions
  • A range of employee discounts and perks, including 50% off food and drink across all D&D London venues
  • A generous holiday allowance that increases with length of service

We celebrate diversity in all its forms and welcome applications from candidates who share our values and commitment to excellence. If you are passionate about delivering exceptional service and leading by example, we would love to hear from you.



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