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Lead Order Fulfilment Specialist
2 months ago
We are seeking a highly skilled Lead Order Fulfilment Technician to join our team at Aspire Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient processing of orders, from receipt to delivery.
Key Responsibilities- Manage and coordinate the order fulfilment process, ensuring timely and accurate delivery of products to customers.
- Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure seamless communication and execution of orders.
- Develop and implement process improvements to increase efficiency and reduce costs.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and optimize the order fulfilment process.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Proven experience in order fulfilment, logistics, or a related field.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficiency in Microsoft Office, with experience in inventory management software a plus.
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.
