Customer Service Coordinator

3 weeks ago


Altrincham, Trafford, United Kingdom Nationwide Specialist Services Full time
About the Role

We are seeking a highly organized and communicative Customer Service Coordinator to join our team at Nationwide Specialist Services. As a key member of our helpdesk, you will be responsible for managing client relationships, scheduling maintenance jobs, and providing exceptional customer service.

Key Responsibilities
  • Process and manage work orders from clients
  • Build and maintain strong relationships with a portfolio of clients
  • Schedule and coordinate maintenance jobs to ensure timely completion
  • Provide support to our maintenance operatives
  • Produce and manage RAMS (Risk Assessment and Method Statements)
What We Offer
  • A competitive salary of £24,000 per annum
  • A dynamic and supportive work environment
  • Opportunities for career progression and professional development
  • A range of benefits, including free parking, refreshments, and a monthly reward and recognition scheme
Requirements
  • A proven track record in a similar role, preferably in the construction and/or building industry
  • Strong PC skills and ability to learn new systems
  • Excellent attention to detail and communication skills
  • Ability to prioritize tasks and manage workload effectively
How to Apply

To apply for this exciting opportunity, please submit your application through our collaboration with Hubert.ai. You will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert. Please complete the interview as soon as possible, and feel free to check out our article on tips and tricks for a successful Hubert interview.



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