Apprentice IT Technician

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Baltic Apprenticeships Full time
Technical Support Apprenticeship Opportunity

Baltic Apprenticeships is currently seeking an enthusiastic and tech-savvy individual to join their team as an IT Support Apprentice. This apprenticeship presents a unique chance to acquire practical experience in a fast-paced and supportive environment.

In this role, you will work towards your IT Support level 3 qualification, provided by our experienced training team. You will have the opportunity to collaborate with our skilled team members and contribute to our goal of enhancing the educational experience for students and educators.

Job Description

This apprenticeship involves:

  1. Responding to remote helpdesk requests and delivering prompt technical support.
  2. Processing helpdesk calls, documenting and tracking calls, and ensuring that all issues are thoroughly recorded and resolved.
  3. Conducting hardware and software repairs in our state-of-the-art workshop facility.
  4. Assisting with hardware and software installations, guaranteeing seamless integration and functionality.
  5. Creating and maintaining network documentation and reports to ensure accurate records.
  6. Supporting the procurement of IT equipment and software for ongoing projects.
  7. Participating in on-site visits to educational institutions, offering technical assistance and troubleshooting services when needed.
What We Provide
  • A competitive annual salary of £12,500 during the apprenticeship period.
  • The position demands a 37.5-hour workweek from Monday to Friday, 9am-5pm.
  • We offer a mileage allowance of 45p per mile for travel beyond your standard home-to-office commute.
  • You will receive 23 days of holiday time to recharge and refresh.
  • We provide pension contributions, private healthcare, employee assistance program, and life insurance benefits.
  • A comprehensive training and career development plan is in place for employees of Baltic Apprenticeships.
Requirements and Skills
  • Desirable experience in hardware repair and troubleshooting.
  • Effective communication skills.
  • Ability to work collaboratively within a team and exercise personal initiative.
  • Proficiency in Microsoft Windows and Microsoft Office applications.
  • Workplace experience or exposure to hardware and software support is advantageous but not necessary.
  • Excellent customer service skills, allowing for effective and empathetic communication with end-users.


  • High Wycombe, Buckinghamshire, United Kingdom Land Rover Full time

    Are you looking for a challenging and rewarding role in the automotive industry? We are seeking a highly motivated and skilled individual to join our team as a BMW Apprentice Technician at Sytner BMW High Wycombe.Job DescriptionThis is a 3-year apprenticeship program that offers comprehensive training, including classroom and workshop-based learning, as well...

  • HGV Technician

    2 weeks ago


    High Wycombe, Buckinghamshire, United Kingdom Biffa group Full time

    We are looking for a highly skilled HGV Technician to join our team at Biffa Waste in High Wycombe Depot. The successful candidate will be responsible for the maintenance and repair of vehicles and waste management handling equipment, ensuring compliance with health and safety legislation and DVSA requirements.As an experienced HGV Technician, you will carry...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Biffa Waste Services - A Career in HGV MaintenanceJoin Biffa Waste Services as an HGV Maintenance Technician, and contribute to the upkeep of our diverse fleet. With a competitive salary of £20.65 per hour, you will be part of a team dedicated to ensuring the highest standards of health and safety.The role involves regular maintenance inspections, scheduled...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    We are Biffa Waste Services, a leading waste management company with a rich history spanning over 100 years.">Our iconic red trucks and containers are a familiar feature across the UK, and we are committed to changing the way people think about waste.We are seeking a skilled HGV Technician to join our team at our High Wycombe Depot. As an HGV Technician, you...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Biffa Waste Services is seeking a skilled HGV Technician to join their team at the High Wycombe Depot. As an HGV Technician, you will be responsible for the maintenance and repair of vehicles and waste management handling equipment to meet health and safety legislation and DVSA requirements.">You will also carry out scheduled preventative service and...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    We are looking for skilled professionals to join our team as HGV Technicians at Biffa Waste Services in High Wycombe.Job DescriptionThe successful candidate will be responsible for maintaining and repairing a diverse fleet of vehicles, including light commercial vans and 44t articulated specialist assets. This will involve carrying out scheduled preventative...


  • High Wycombe, Buckinghamshire, United Kingdom Land Rover Full time

    About the JobThis is an exciting opportunity to join the Sytner BMW team as an Apprentice Vehicle Technician. As a Sytner Apprentice Technician, you will be responsible for maintaining and repairing motor vehicles to the high standards of the BMW brand.The role involves working in a busy BMW workshop during your apprenticeship, with opportunities to work on...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Biffa Waste Services is a leading provider of waste management solutions, and we are seeking an experienced HGV Maintenance Technician to join our team. As a key member of our operations team, you will be responsible for maintaining and repairing our fleet of vehicles and equipment.The salary for this position is £20.65 per hour, and the shift pattern...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Becoming a Truck Mechanic Specialist at Biffa Waste ServicesApply now for the role of Truck Mechanic Specialist at Biffa Waste Services, where you will utilize your expertise to maintain our diverse fleet. This position comes with a competitive hourly rate of £20.65 and offers numerous benefits and career growth opportunities.In this role, you will perform...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    HGV Mechanic Position at Biffa Waste ServicesAs an HGV Mechanic at Biffa Waste Services, you'll play a vital role in maintaining the health and safety of our fleet. With a competitive salary of £20.65 per hour, you will work in a dynamic environment that values expertise and innovation.Your primary responsibilities will include performing regular...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Join our team at Biffa Waste Services in High Wycombe as an experienced Lorry Mechanic and contribute to the success of our business!Key ResponsibilitiesAs an HGV Technician, you will be responsible for maintaining and repairing our fleet of vehicles, including regular servicing and maintenance inspections. You will also be involved in the repair and...


  • High Wycombe, Buckinghamshire, United Kingdom Baltic Apprenticeships Full time

    About This RoleWe are seeking an ambitious and enthusiastic individual to join our team as an IT Support Apprentice. In this role, you will have the opportunity to develop your technical skills and knowledge while gaining valuable hands-on experience in a dynamic and supportive environment.As an IT Support Apprentice, you will be working towards your IT...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    We are seeking an experienced HGV Maintenance Technician to join our team at Biffa Waste Services. The successful candidate will have a strong background in vehicle maintenance and repair, with a focus on HGVs and waste management equipment.The salary for this position is £20.65 per hour, and the shift pattern includes early and late shifts. We offer a...


  • High Wycombe, Buckinghamshire, United Kingdom Land Rover Full time

    About the RoleWe are seeking a skilled Automotive Maintenance Professional to join our team as a BMW Apprentice Technician. This exciting opportunity offers a chance to work with the latest cars, engines, and diagnostic equipment in a busy workshop.Key ResponsibilitiesMaintain and repair motor vehicles to meet high industry standardsWork closely with...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa group Full time

    Become a key member of our team at Biffa Waste in High Wycombe Depot as a Heavy Goods Vehicle Maintenance Specialist. As a vital part of our operations, you will be responsible for the maintenance and repair of vehicles and waste management handling equipment.We require a skilled HGV Technician with experience in vehicle maintenance and repair, ideally with...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa group Full time

    We are seeking a Commercial Vehicle Repair Professional to join our team at Biffa Waste in High Wycombe Depot. As an experienced HGV Technician, you will play a vital role in maintaining and repairing our fleet of vehicles and waste management handling equipment.The ideal candidate will have a full level 3 HGV / PSV apprentice qualification or City and...


  • High Wycombe, Buckinghamshire, United Kingdom Baltic Apprenticeships Full time

    IT Support Technician TraineeBaltic Apprenticeships invites applications from individuals seeking a challenging yet rewarding role as an IT Support Apprentice. This apprenticeship offers an exceptional opportunity to develop valuable hands-on skills in a dynamic and supportive environment.As an IT Support Apprentice, you will work closely with our...


  • High Wycombe, Buckinghamshire, United Kingdom Baltic Apprenticeships Full time

    About Us: Baltic Apprenticeships is a dynamic and innovative organization that is committed to making a positive impact in the field of education. Our team is comprised of dedicated professionals who are passionate about delivering high-quality services and support to our customers and staff.Role Overview: We are seeking an IT Help Desk Level 3 Apprentice to...


  • High Wycombe, Buckinghamshire, United Kingdom Baltic Apprenticeships Full time

    IT Support ApprenticeshipWe are seeking a motivated and dedicated individual to join our team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.Baltic Apprenticeships is a leading provider of educational solutions, dedicated to transforming the learning...


  • High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full time

    About the OpportunityWe are seeking a highly skilled Plumber to join our team at Paradigm Housing Group. As a key member of our Direct Labour Organisation, you'll carry out a range of plumbing tasks, from repairs and diagnostics to reactive maintenance.With a focus on delivering exceptional customer service, you'll ensure that our customers receive the...