People Operations Manager

3 days ago

ChesterleStreet, Durham, United Kingdom Holroyd Howe Full time
Company Overview

Holroyd Howe is a leading contract caterer providing fresh innovative food services to independent schools and colleges. We pride ourselves on tailoring our catering service provision to meet the unique needs of each school.

Job Summary

We are seeking an experienced People Operations Manager to join our team. As a key member of our HR department, you will be responsible for fostering a positive and productive work environment, facilitating effective communication, and promoting employee growth and development within our business.

Responsibilities
  • Provide leadership and guidance to the People Advisor - South, ensuring clarity of roles, responsibilities, and performance expectations.
  • Support the Operational team in the South through the management of cases and providing advice and guidance, in addition to supporting them with complex employee relation matters such as investigation, disciplinaries, grievances, appeals, absence matters and welfare cases whilst assessing any potential risks to the business.
  • Escalate and discuss all potential risks and complex cases to the People Director prior to taking further action.
  • Provide support to ensure compliance in all safeguarding matters whilst promoting a safeguarding culture throughout the business.
  • Provide support to the accurate processing of TUPE administration for new business gains and contract losses (TUPE in and TUPE out).
  • Foster a positive and inclusive work environment, promoting teamwork, collaboration, and open communication.
  • Support employees in their professional growth by providing learning opportunities, training programs, and mentorship.
  • Promote employee engagement and morale through recognition, rewards, and fostering a sense of belonging within the team.
  • Monitor individual and team performance, tracking key metrics and ensuring alignment with organisational objectives.
  • Collaborate with employees to identify areas for improvement and provide guidance and resources to support their success.
Requirements
  • Proven experience in people management, preferably in a similar role or industry.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation.
  • Demonstrated ability to adapt to changing priorities and work in a fast-paced environment.
Benefits
  • 25 Days plus bank holidays
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week's enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discretionary bonus subject to criteria and overall business financial performance.
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels

The salary for this position is up to £45,000 per annum, reflecting the company's commitment to offering competitive compensation packages that align with industry standards.

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