Technical Sales Support Professional
5 days ago
We are a leading provider of on-site wireless communication solutions. Our innovative systems include paging, two-way radios, critical alarms, call button solutions, and our Gen2 messaging and alarm monitoring software.
As a Sales Support or Sales Administrator, you will work closely with Senior Account Managers and the Sales Support team to learn our products and solutions. A structured training program includes time spent with each relevant department.
About the Role:- You will manage sales administration and processes, including research, documentation, quotations, and Sales Orders. You will also be responsible for CRM and diary management.
- Making calls to stakeholders, both internal and external, to confirm installation dates, parts availability, or other requirements.
- Liaising with Sales, Warehouse, Logistics, and Shipping departments where necessary.
Our ideal candidate will have at least 3 years' experience in sales support, preferably in a technical, manufacturing, or engineering environment.
About You:- Experience in a process-driven environment (ISO preferred) with a good understanding of workflow methodology.
- Proficient in MS Office 365, MS Teams, CRM/SOP data entry (Sage a plus).
- Excellent attention to detail – product codes and strong numeracy essential.
- Customer-focused professional telephone manner.
- Strong written and verbal communication skills.
We offer a competitive salary of approximately £30,000 - £35,000 per annum, depending on experience.
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