Technical Sales Support Professional

5 days ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

We are a leading provider of on-site wireless communication solutions. Our innovative systems include paging, two-way radios, critical alarms, call button solutions, and our Gen2 messaging and alarm monitoring software.

As a Sales Support or Sales Administrator, you will work closely with Senior Account Managers and the Sales Support team to learn our products and solutions. A structured training program includes time spent with each relevant department.

About the Role:
  1. You will manage sales administration and processes, including research, documentation, quotations, and Sales Orders. You will also be responsible for CRM and diary management.
  2. Making calls to stakeholders, both internal and external, to confirm installation dates, parts availability, or other requirements.
  3. Liaising with Sales, Warehouse, Logistics, and Shipping departments where necessary.

Our ideal candidate will have at least 3 years' experience in sales support, preferably in a technical, manufacturing, or engineering environment.

About You:
  • Experience in a process-driven environment (ISO preferred) with a good understanding of workflow methodology.
  • Proficient in MS Office 365, MS Teams, CRM/SOP data entry (Sage a plus).
  • Excellent attention to detail – product codes and strong numeracy essential.
  • Customer-focused professional telephone manner.
  • Strong written and verbal communication skills.

We offer a competitive salary of approximately £30,000 - £35,000 per annum, depending on experience.



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