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Shrivenham, Oxfordshire, United Kingdom Serco Full timeSupport Services Lead AdministratorJoin Serco, a leading provider of Total Facilities Management to the Defence Academy, as a Support Services Lead Administrator. This exciting role offers the opportunity to gain a comprehensive understanding of various areas within the Support Services department, including finance, travel, PA support, purchasing, welfare,...
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Support Services Lead Administrator
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Shrivenham, Oxfordshire, United Kingdom Serco Full timeSupport Services Lead AdministratorThis is an exciting opportunity to join the Support Services Department at the Defence Academy as a Support Services Lead Administrator. As a key member of the team, you will provide administrative support to the Leadership team and assist with special projects.Key Responsibilities:Provide administrative support to the...
Lead Administrator
2 months ago
We are seeking a highly skilled and experienced Lead Administrator to join our team at the Defence Academy. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional support to our customers.
Key Responsibilities- Actively engage with induction processes to ensure the successful completion of own and colleague's probationary periods, supporting colleague development and growth.
- Assist the Lead Admin/Specialist Co-ord/Team Leader or other departmental staff in undertaking all required administrative tasks, focusing on delivering service excellence and meeting customer needs.
- Take a proactive role within the Department to liaise with colleagues and customers, ensuring effective communication and a high level of customer satisfaction.
- General administration duties, including production, amendment, and maintenance of assigned spreadsheets and databases, as well as uploading information to share sites and virtual learning environments.
- Arrange meetings, including drafting agendas, chairing, and managing attendance, active participation, and production of action notes as required.
- Good level of general education, preferably with GCSE's (A-C) or equivalent in English and Maths.
- Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour).
- Days annual leave plus bank holidays and the chance to purchase additional days.
- Serco discounts, including cinema, entertainment, and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships.
- A wealth of career development training to suit your future aspirations, including role-specific training, leadership coaching, formal study, and more.
Serco is a leading provider of Defence services, supporting the Defence Academy as the MOD's primary link with UK universities and international military educational institutions. We are passionate about diversity and inclusion, and we offer a range of benefits and opportunities for career development and growth.
