Senior Framework Operations Manager

2 weeks ago


London, Greater London, United Kingdom Kiota Recruitment Full time

About the Role

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We are seeking a highly skilled Senior Framework Operations Manager to join our team at Kiota Recruitment. This is an exciting opportunity to work in the UK water sector, driving growth and building long-lasting relationships within the framework.

The ideal candidate will have a proven track record in managing frameworks and client relationships, ideally within the UK water, rental, or utility industry. Strong leadership and team management abilities, with excellent networking skills, are essential for this role.

  • Develop and maintain a project pipeline, sharing updates with internal stakeholders.
  • Establish and review KPIs and SLAs, ensuring compliance with framework agreements and managing financial aspects such as rebates and payment terms.
  • Communicate and enforce framework policies and procedures, providing mentoring and knowledge sharing to stakeholders.
  • Provide out-of-hours emergency support, ensuring prompt solutions and assessing both immediate and long-term needs.
  • Engage early with framework projects, collaborating with teams to keep clients updated on progress, costs, and action plans.
  • Coordinate with regional and branch teams to ensure equipment availability and efficient project delivery.
  • Produce account management and ad-hoc reports, monitoring the status of job prices to maintain accurate project pipelines.

What We Offer

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This is a permanent position with a salary of £60,000 - £65,000 + Bonus + Car + Others. If you are a proactive professional Framework or Solutions Manager with a strong background in the Water sector either from a technical background or Sales & Account Management, we would love to hear from you.



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