Car Service Department Coordinator
3 weeks ago
Job Summary
We are seeking an experienced Parts Advisor to join our busy Car Service Department. The successful candidate will be responsible for taking enquiries and orders for car parts, providing quotes, and maintaining stock levels. Additionally, they will assist customers via telephone, online, and face-to-face, processing orders over the phone, and identifying parts required for vehicles using Electronic Parts Catalogue and DMS system.
Key Responsibilities
- Taking enquiries and orders for car parts and providing quotes
- Maintaining stock levels, ordering parts as needed, and ensuring accurate deliveries
- Assisting customers via various channels and processing orders over the phone
- Identifying parts required for vehicles using Electronic Parts Catalogue and DMS system
- Carrying out administration duties such as invoicing
Requirements
- Experience working in the Automotive sector within a Parts Advisor role (training provided)
- Sales and target-driven with a reliable and punctual work ethic
- Passionate about delivering exceptional customer service within the automotive industry
- Basic knowledge of vehicle layout, function, and location of parts
- Strong attention to detail with an organised and methodical approach
- Able to work well under pressure and adapt to changing priorities
What We Offer
- An estimated salary range of £27-£28.5K dependent upon experience
- Funded training and learning opportunities
- Great working environment with staff events and benefits
- Excellent holiday entitlement
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