Sales Operations Leader

6 days ago

London, Greater London, United Kingdom Zones Full time

About Zones

Zones is a global IT solutions provider with an unmatched supply chain. We specialize in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in over 120 countries, we leverage a robust portfolio and the highest certification levels from key partners to build digital infrastructures that transform how businesses operate.

About the Role

As the Director of Sales Operations for EMEA, you will report directly to our VP of Sales, Head of International. This role is crucial for driving customer success and operational excellence within our EMEA Enterprise business segment. You will be a trusted advisor to field sales and leadership, bridging the gap between sales and operations.

Your Responsibilities

  • Serve as a strategic partner to field sales and leadership in EMEA, driving customer success at every stage.
  • Develop, track, and manage the forecast process, performance analysis, and key metrics (KPIs) to ensure accuracy for the VP and Head of International.
  • Collaborate with Sales and cross-functional teams to execute annual planning initiatives, including sales capacity planning, territory management, compensation plan design, quota setting, and more.
  • Lead pipeline performance analysis to identify areas of concern, best practices, and actionable feedback for the sales team. Drive data gathering, reporting, and improvements in sales analytics.
  • Implement best practices and standardize sales processes, ensuring repeatability and scalability.
  • Align the Sales team with overall company objectives and priorities.
  • Utilize data and qualitative information to drive and optimize business performance.
  • Structure and evaluate business problems, design actionable recommendations, and track success metrics.
  • Define programs and processes that promote new business opportunities, upselling, and cross-selling in conjunction with customer success initiatives.
  • Collaborate with stakeholders to ensure alignment on sales strategies and objectives.

Benefits at Zones

We offer a comprehensive benefits package designed to support your professional growth and well-being. This includes:

  • Opportunities for training and development to enhance your skills and advance your career.
  • A competitive compensation package that reflects your experience and contributions.
  • A supportive and collaborative work environment where you can thrive.

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