Head of Commercial Sales

6 days ago


Wooburn Green, Buckinghamshire, United Kingdom Citygate Automotive Full time

Head of Sales

Citygate Volkswagen Commercial Vehicles, Wooburn Green

As the Head of Sales you will be required, through a strategic and hands-on approach, to manage the sales environment, the people, and the process to maximise the profit opportunity and customer satisfaction.

Key Responsibilities:

  • Manage the sales process to maximise gross profit earning potential.
  • Manage the sales environment and ensure compliance with the Sales Process.
  • Manage the sales team to ensure all F&I and insurance related products are offered to every customer.
  • Conduct daily sales meetings each morning.
  • Be fully compliant with Mystery Shop Standards as set by Volkswagen.
  • Manage the process of vehicle ordering of new cars and the stock control of new and used vehicles, conducting monthly reviews with each Sales Executive.
  • Handle dissatisfied customers professionally and resolve complaints in a timely manner.

Benefits:

  • Access to our in-house training academy for everyone.
  • Electric Vehicle (EV) Training levels 1-4 for specific roles.
  • Internal career progression opportunities across our various brands and locations.
  • High street discounts.
  • Employee assistance programme.
  • Purchase, service, and parts discounts.
  • Employee referral scheme.
  • Standard company benefits such as pension, life assurance cover, competitive holidays, and cycle to work scheme.

Requirements:

  • Strong background in sales management.
  • Proven track record of achieving sales targets.


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