Head of Commercial Sales
6 days ago
Head of Sales
Citygate Volkswagen Commercial Vehicles, Wooburn Green
As the Head of Sales you will be required, through a strategic and hands-on approach, to manage the sales environment, the people, and the process to maximise the profit opportunity and customer satisfaction.
Key Responsibilities:
- Manage the sales process to maximise gross profit earning potential.
- Manage the sales environment and ensure compliance with the Sales Process.
- Manage the sales team to ensure all F&I and insurance related products are offered to every customer.
- Conduct daily sales meetings each morning.
- Be fully compliant with Mystery Shop Standards as set by Volkswagen.
- Manage the process of vehicle ordering of new cars and the stock control of new and used vehicles, conducting monthly reviews with each Sales Executive.
- Handle dissatisfied customers professionally and resolve complaints in a timely manner.
Benefits:
- Access to our in-house training academy for everyone.
- Electric Vehicle (EV) Training levels 1-4 for specific roles.
- Internal career progression opportunities across our various brands and locations.
- High street discounts.
- Employee assistance programme.
- Purchase, service, and parts discounts.
- Employee referral scheme.
- Standard company benefits such as pension, life assurance cover, competitive holidays, and cycle to work scheme.
Requirements:
- Strong background in sales management.
- Proven track record of achieving sales targets.
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