Deputy General Manager

3 weeks ago

London, Greater London, United Kingdom Cogs Restaurant Full time
Deputy General Manager - Leadership Opportunity

As a Deputy General Manager at Cogs Restaurant, you will be responsible for overseeing the site operation in the absence of the General Manager. This role involves managing and overseeing the unique restaurants, bars, and café operations. You will be responsible for in-house sales and have the ability to understand and manage in accordance with finance and budget requirements. You will work closely with the General Manager to ensure the service is delivered in line with the client requirements and the Company of Cooks brand.

Key Responsibilities & Accountabilities
  • Food and Service Development: Ensure that the client expectations of food and food service are consistently delivered. Brief all team members regarding food and service standards to ensure that all services provided are of the highest standards.
  • Relationship Management: Develop and sustain good working relationships with the client at the individual business. In the absence of the GM, act as the first point of reference for all client comments and concerns and take any necessary action.
  • Finance: Work with the GM to ensure the site achieves the financial targets agreed with the client in line with the budget. Understand and interpret the relevant financial control systems and use the information to measure performance and work with the GM to achieve all financial targets.
  • Managing/Developing a Team: Ensure all team members carry out tasks in accordance with company health, hygiene, quality, and safety standards. Provide effective day-to-day performance management to all Front of House team at the site. As directed by the GM, provide induction, initial skills, and on-the-job training for all Front of House staff to ensure the service is delivered in line with client expectations.


What's in it for you?
Working with Cogs Restaurant has its perks. People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. These include personal development and training opportunities, life assurance, pension scheme, holiday allowance, private medical eligibility, eye care, a great wellbeing strategy, family-friendly support, regular social events, communication with our leaders, a holiday purchase scheme, volunteering days, professional subscriptions, recognition schemes, people awards, long service awards, and access to some great high street discount vouchers.

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