Endoscopy Booking Officer
3 days ago
The successful applicant will commence in November 2024 and will be working on a fixed-term contract for 12 months, with a 18-hour working week. The post holder will provide a comprehensive and confidential administrative admission service to consultants and their teams for all Endoscopy departments at Gloucestershire Hospital NHS Foundation Trust.
Main ResponsibilitiesThe post holder will be responsible for:
- Providing administrative support to consultants and their teams
- Assisting with Straight to Test bookings and cancer waiting list management
- Communicating with patients, consultants, secretaries, relatives, general practitioners, and other hospital staff
- Assisting with the training of new staff and providing cover for absence where necessary
- Processing data quality reports and ensuring corrections are made as necessary
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county, with over 8,000 staff. We offer a generous annual leave allowance, excellent bank rates, access to the NHS Pension Scheme, discounts for local shops, restaurants, and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes, and membership to our popular hospital choir.
RequirementsThe ideal candidate will have:
- GCSE level education, with a minimum Grade C in Maths and English
- Experience of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Proven administrative experience, including initiating and maintaining office systems
- Experience of handling telephone enquiries
- Experience of planning and organising administrative tasks
- Experience of managing own workload
- Clear communication skills, with excellent writing, data entry, and telephone communication skills
- Ability to work effectively as part of a team and work autonomously, working to tight deadlines
- Excellent attention to detail, with the ability to input data accurately
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