Sales and Service Representative

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Poundland & Dealz Full time

We're looking for a Sales and Service Representative to join our team at Poundland & Dealz. As a Sales and Service Representative, you will be the face of our store, providing exceptional customer service and ensuring a welcoming environment for our customers.

Key Responsibilities:
  • Deliver outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the store team to maintain a clean and organized store environment, adhering to health and safety standards.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.

We offer a range of benefits, including:

  • Discount Card – 10% discount on most purchases in-store, including PEP&CO
  • My Staff Shop – exclusive discount portal
  • Apprenticeships & Career Development
  • Life Assurance Cover
  • Health & Wellbeing – employee assistance programme to support you
  • Holiday Allowance – increasing by one day per year (up to 33 days)
  • Birthdays are important, so each year, you can take the day off as an extra day's holiday

Poundland & Dealz is a dynamic and fast-paced retail environment, and we're looking for someone who is passionate about delivering exceptional customer service and contributing to the success of our stores.



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