Sales Representative

3 weeks ago


Brighton, Brighton and Hove, United Kingdom Harwoods Ltd Full time

Job Purpose

The role of the Sales Executive is to drive sales growth by meeting agreed sales volumes, ensuring a seamless customer experience, and maintaining a high level of product knowledge.

Policies

All Harwoods employees are expected to adhere to the company's policies and procedures, as well as any additional manufacturer requirements relevant to their role.

Person Specification

Essential:

  • Proof of Right to Work in the UK.

Experience

Desirable:

  • Motor industry experience.

Skills & Knowledge

Essential:

  • Previous Motor Trade Sales Experience
  • Full UK driving licence.
  • Smart appearance.
  • Competency in numeracy, literacy, and IT.

Desirable:

  • Relevant product knowledge.

Key Responsibilities

  • Follow the manufacturer sales process, meeting enquiry management targets.
  • Understand and apply manufacturer mystery shopping criteria when dealing with customers.
  • Maintain accurate and comprehensive records, including showroom displays and customer information.
  • Prospect for new and used car customers, maintaining regular contact to ensure relationships are maintained for potential repeat business.
  • Convey the culture of putting customers first, adhering to TCF guidelines.
  • Maximise sales opportunities by offering finance solutions, adhering to FCA guidelines.
  • Manage the preparation and handover of sold vehicles, ensuring customers are given a full briefing on the vehicle's operation.
  • Participate in sales campaigns and promotions to maximise sales penetration.
  • Carry out accurate appraisals of all vehicles offered for part exchange.

The Harwoods Way

Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all colleagues to enable industry-leading customer experience and colleague engagement.

We Treasure our people and our customers

We challenge ourselves to grow & improve

We grab responsibility

We run in the same direction as one team

We inject energy and fun into our work

We are a top 30 automotive dealer group, representing Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), and MAN.

We operate across 6 counties in the South East of England, with a high colleague engagement score of 72%.

We demand the best for our colleagues and our customers and look forward to your application.


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