Customer Service Representative
2 days ago
Customer Team Member (SPAR 18+) Melton Mowbray
Minimum 24 or 30 hours per week - with potential for additional hours when needed
Flexible shifts available, including weekends
We are seeking a Customer Team Member to join our team at our Melton Mowbray SPAR store. As a Customer Team Member, you will play a vital role in delivering exceptional customer service and contributing to the success of our store. Your responsibilities will include:
Key Responsibilities:
- Providing a warm and welcoming service to customers
- Assisting customers with their queries and finding products
- Processing transactions efficiently and accurately
- Upselling products and promoting multi-buy offers
- Working stock, checking deliveries, and maintaining a clean and organized sales floor
- Completing additional tasks as required, such as date checking and stock rotation
Key Skills and Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic knowledge of legislative responsibilities in a retail environment
- Ability to contribute ideas for delivering exceptional customer service
What We Offer:
- Competitive hourly rate
- Excellent benefits package, including holiday pay, maternity and paternity leave, and pension scheme
- Opportunities for career development and progression
- Generous staff discount in all our SPAR stores
- Free tea and coffee
- Paid breaks
- Early access to pay through 'EarlyPay'
- 24/7 access to payslips and rotas via HR/Payroll portal
- Wellbeing support, including emotional support, counselling, and financial advice
About Us:
A.F. Blakemore & Son Ltd is a leading convenience retailer with over 260 SPAR stores across the UK. We are committed to delivering exceptional customer service and providing opportunities for our employees to grow and develop their careers.
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