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Food Service Associate

3 months ago


Melton Mowbray, Leicestershire, United Kingdom ESS Full time
Catering Support Specialist

We are seeking a dedicated Catering Support Specialist who will represent our organization, providing outstanding service for ESS at various locations where we offer catering and sanitation services to military and governmental entities. You will become part of a team that takes pride in their work, their culinary offerings, and most importantly, in the people they serve.

As a Catering Support Specialist, you will be an integral part of a friendly and enthusiastic team operating in a nurturing environment. At ESS, you will have numerous opportunities for advancement within a company that values its workforce, celebrates diversity, and acknowledges employees who excel in customer service.

We believe in rewarding your efforts, which is why we provide a comprehensive benefits package that includes:

  • A complimentary meal or equivalent subsidy to assist with living costs
  • Exclusive travel discounts with various providers
  • Grocery discounts at major supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates featuring the best discounts and savings
  • Cash rewards for spending that can be used across a variety of brands
  • Free wellness, mindfulness, and fitness classes
  • Ability to share discounts and offers with friends and family
  • Contributory pension scheme
  • Career development opportunities through our Career Pathways and MyLearning programs

Your work schedule will typically consist of 5 days out of 7.

Please note: This position is contracted for 50 weeks each year.

We would love to share more about the responsibilities of the Catering Support Specialist role:

Your primary responsibilities will include:

  • Assisting in all service areas including food delivery, cafes, bars, convenience shops, and accommodations to ensure excellent service delivery.
  • Serving customers in dining facilities, cafes, and convenience shops, as well as basic food preparation and maintaining cleanliness in customer areas.
  • Managing inventory in food and beverage stations.
  • Completing daily tasks to ensure smooth operations.
  • Exhibiting flexibility in your work approach and demonstrating positive behaviors towards colleagues, customers, and clients.

The ideal Catering Support Specialist will possess:

  • Strong communication skills to engage confidently with customers and team members
  • Self-motivation and the ability to work independently
  • A commitment to exceptional customer service
  • The capability to perform various manual cleaning tasks
  • A genuine enthusiasm for working in a catering setting
  • A positive attitude and pride in their work

As part of Compass Group UK&I, ESS serves the Defence, Government, and Energy sectors, supporting numerous military establishments and government sites, along with various offshore and onshore facilities. We understand that a friendly demeanor makes a significant impact, which is why we seek individuals who are passionate about delivering excellent customer service at all levels.