IT Support Specialist

6 days ago


SunburyonThames, Surrey, United Kingdom Hays Technology Full time

About the Role:

Hays Technology is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT Support team, you will be responsible for providing technical support to our clients and internal teams.

Key Responsibilities:

  • Provide technical support to clients and internal teams via phone, email, and remote support
  • Troubleshoot and resolve technical issues with hardware, software, and applications
  • Communicate effectively with clients and internal teams to resolve issues and provide updates
  • Work collaboratively with the IT team to resolve complex technical issues
  • Develop and maintain knowledge of new technologies and trends in the IT industry

Requirements:

  • Fluency in both German and English
  • Experience in providing technical support in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and prioritize tasks effectively

About Hays Technology:

Hays Technology is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the needs of our clients. Our team is passionate about technology and dedicated to providing exceptional service to our clients.



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