Service Advisor

4 weeks ago


SunburyOnThames TW LN, United Kingdom Sytner Group Full time
About the Role

We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover South West London. As a key member of our team, you will provide exceptional customer care and be the vital link between our customers and the workshop.

Main Responsibilities

  • Inform and consult with customers on vehicle servicing, keeping them up to date at every stage.
  • Liaise with technicians and workshop control to ensure vehicles are ready on time.
  • Provide expert advice on our products and services to customers.
  • Work with customers to identify their needs and deliver high levels of customer satisfaction.

What We Offer

We provide a comprehensive training program for our Service Advisors, including manufacturer courses and in-house training, to support their career development.

Requirements

  • Excellent organisational and administrative skills.
  • Good attention to detail.
  • Strong customer service background.
  • Working knowledge of Kerridge is advantageous but not essential.

About Us

Sytner Group is a leading dealership group with over 140 UK dealerships, representing 23 of the world's most prestigious vehicle brands. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.


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