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Assistant Aftersales Manager
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Dagenham, Greater London, United Kingdom Rubber Duck Cars Full timeAssistant Aftersales ManagerAre you a motivated and experienced professional looking to take the next step in your career? Do you have a passion for delivering exceptional customer service and leading high-performing teams? We are seeking an Assistant Aftersales Manager to join our team at Rubber Duck Cars.Key Responsibilities:Support the effective...
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Assistant Aftersales Manager
2 months ago
At Rubber Duck Cars, we are seeking a highly motivated and experienced Assistant Aftersales Manager to join our team. As a key member of our Aftersales department, you will play a vital role in delivering exceptional customer service and ensuring the highest level of customer satisfaction.
Key Responsibilities:- Customer Service: Provide exceptional customer service to our diverse customer base, ensuring a positive impression of Rubber Duck Cars.
- Service Operations: Assist the Aftersales Manager in the effective management of the service function, maximizing the use of available resources to ensure the department is run in the most effective manner.
- Team Leadership: Lead by example, motivating and guiding team members to achieve their business goals and deliver exceptional customer experiences.
- Product Knowledge: Demonstrate exceptional product knowledge and communicate this effectively with customers, building long-term profitable relationships.
- Problem-Solving: Anticipate and identify customer needs, resolving problems and exceeding customer expectations through relationship building and proactive communication.
- Competitive Salary: A competitive salary package, including a bonus structure and benefits.
- Training and Development: A structured approach to training and development, with opportunities to progress and grow within the company.
- Generous Rewards: A range of generous rewards, including 33 days annual leave, a pension scheme, and access to a discount website.
We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and driving business growth. If you have a proven track record in a similar role and are looking for a new challenge, we would love to hear from you.
