Senior Claims and Operations Expert

2 days ago


London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time
Job Summary

This is a senior role within our Claims team, focused on providing comprehensive support to oversee and manage relationships with Third Parties and appointed experts. The successful candidate will have experience in data management, performance MI, and operational effectiveness in Delegated Authority teams.

About the Role

We are seeking an experienced claims professional to join our team as a Senior Claims and Operations Expert. In this role, you will be responsible for supporting the Claims Operations function in developing and implementing best practice processes and technologies for the Claims team and wider business.

You will also assist with change projects involving claims operations, analyse and present data relevant to claims performance and operations, and provide guidance on regulatory compliance and minimum standards.

The ideal candidate will have a strong background in insurance and a proven track record of success in a similar role. You will be able to communicate effectively with stakeholders at all levels and possess excellent analytical and problem-solving skills.

Key Responsibilities:
  • Support the development and implementation of best practice processes and technologies for the Claims team and wider business.
  • Analyse and present data relevant to claims performance and operations.
  • Assist with change projects involving claims operations.
  • Provide guidance on regulatory compliance and minimum standards.
Requirements:
  • Experience in data management, performance MI, and operational effectiveness in Delegated Authority teams.
  • Familiarity with Lloyd's of London Delegated Authority regulatory compliance and minimum standards.
  • ACII qualification (preferred) or a commitment to achieving this.
  • General understanding of underwriting and reinsurance practices.
  • Proficiency in Microsoft Office, particularly Excel and Power BI.
  • Strong relationship management, numeracy, analytical, and communication skills.
What We Offer:
  • A competitive salary package: £55,000 - £70,000 per annum.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.


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