Senior Claims Specialist

2 days ago


London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time
About the Role

At Nashrock Insurance Recruitment, we are seeking an experienced Senior Delegated Authority Claims and Claims Operations Specialist to join our team.

This is an exciting opportunity for a skilled professional to contribute to a high-performing team while enjoying the benefits of a supportive and inclusive workplace.

The successful candidate will have experience in data management, performance MI, and operational effectiveness in Delegated Authority teams.

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, and a range of benefits including flexible working arrangements and opportunities for professional growth.

Key Responsibilities:

  • Support the Claims Operations function in developing and implementing best practice processes and technologies for the Claims team and wider business.
  • Analyse and present data relevant to claims performance and operations.
  • Assist with change projects involving claims operations.
  • Oversee and manage the framework governing third-party relationships, including Delegated Claims Administrators and appointed experts.
  • Maintain and manage the Risk Matrix for expert relationships.
  • Manage contracts with experts and third parties, ensuring compliance with agreements.
  • Monitor third-party adherence to SLAs using Delegated Claims Data.
  • Oversee the due diligence process prior to contracting with experts and third parties.
  • Coordinate audits and maintain audit records, including tracking recommendations.


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