Senior Claims Specialist
2 days ago
At Nashrock Insurance Recruitment, we are seeking an experienced Senior Delegated Authority Claims and Claims Operations Specialist to join our team.
This is an exciting opportunity for a skilled professional to contribute to a high-performing team while enjoying the benefits of a supportive and inclusive workplace.
The successful candidate will have experience in data management, performance MI, and operational effectiveness in Delegated Authority teams.
We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, and a range of benefits including flexible working arrangements and opportunities for professional growth.
Key Responsibilities:
- Support the Claims Operations function in developing and implementing best practice processes and technologies for the Claims team and wider business.
- Analyse and present data relevant to claims performance and operations.
- Assist with change projects involving claims operations.
- Oversee and manage the framework governing third-party relationships, including Delegated Claims Administrators and appointed experts.
- Maintain and manage the Risk Matrix for expert relationships.
- Manage contracts with experts and third parties, ensuring compliance with agreements.
- Monitor third-party adherence to SLAs using Delegated Claims Data.
- Oversee the due diligence process prior to contracting with experts and third parties.
- Coordinate audits and maintain audit records, including tracking recommendations.
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