Workshop Operations Manager

6 days ago


Helston, Cornwall, United Kingdom Pembrook Resourcing Full time

Pembrook Resourcing is currently seeking an experienced professional to take on a key role in their client's aftersales department. As a Workshop Controller, you will play a crucial part in ensuring the workshop runs smoothly and efficiently.

Key Responsibilities:
  • Calculate and manage the use of workshop resources effectively.
  • Monitor staff and workshop performance to maintain standards.
  • Allocate work to technicians based on their skills and resolve customer queries according to dealership and manufacturer guidelines.

We are looking for a strong communicator who can take a customer-focused approach to their work and influence others to succeed. The ideal candidate will possess excellent technical knowledge gained in the retail motor industry and previous management experience in a similar role. Additionally, they should have strong organisational and prioritisation skills, be able to take initiative and ownership of issues, and be a team player who offers help and support to others.

The salary for this position is estimated to be around £40,000 - £55,000 per annum, depending on experience. To be eligible for this role, you must hold a full valid UK driving licence and be eligible to work in the UK.



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