Automotive Service Controller
4 weeks ago
Aftersales Expertise: Join Our Team
Role OverviewPembrook Resourcing seeks a skilled Workshop Controller to spearhead our client's aftersales department, ensuring exceptional service delivery and customer satisfaction.
Key Responsibilities- Distribute work efficiently among technicians, maximising productivity and reducing wait times.
- Ensure all customer queries are addressed promptly and professionally, aligning with manufacturer guidelines.
- Foster open communication with staff, promoting a collaborative and supportive team environment.
- Develop and implement processes to enhance customer experience, achieving quality objectives and improving staff performance.
- Significant technical expertise and experience in managing workshops or similar roles.
- Exceptional leadership, communication, and problem-solving skills.
- Able to adapt to changing priorities, think critically, and drive results-oriented solutions.
- Strong understanding of quality standards, with the ability to coach and guide staff towards excellence.
- Eligibility to work in the UK and hold a valid full driving licence.
This role offers a competitive salary of approximately £45,000 - £65,000 per annum, depending on qualifications and experience. Additional benefits include comprehensive training and development opportunities, as well as a chance to contribute to a dynamic and growing organisation.
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Automotive Service Control Specialist
3 weeks ago
Helston, Cornwall, United Kingdom Pembrook Resourcing Full timeAbout Pembrook ResourcingWe are a leading recruitment agency specialising in automotive and manufacturing roles. Our clients are looking for talented individuals who can make a real difference in their organisations.The role of Automotive Service Control Specialist is a key one within our client's aftersales department. The successful candidate will be...
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Automotive Service Specialist
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Automotive Service Specialist
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Automotive Workshop Manager
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Automotive Service Technician
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Automotive Workshop Supervisor
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Service Technician
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Aftersales Service Director
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Maintenance and Repair Specialist
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High-Quality Brand Representative
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