Customer Support Specialist

7 days ago


Aylesbury, Buckinghamshire, United Kingdom CPI Selection Full time

Pet Insurance Policy Handler

We are seeking a skilled and compassionate Pet Insurance Policy Handler to join our team at CPI Selection. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing exceptional service to our clients.

Main Responsibilities:

  • Handle customer calls and emails in a professional and courteous manner
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Work closely with our underwriting team to ensure accurate and timely processing of customer claims
  • Provide excellent customer service and ensure customer satisfaction

Key Skills and Attributes:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Proficiency in MS Office and ability to learn new software quickly

About CPI Selection:

CPI Selection is a leading provider of pet insurance policies, dedicated to providing exceptional service and support to our clients. We are committed to delivering high-quality products and services that meet the needs of our customers.



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