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Housing Support Specialist

1 month ago

Leicester, Leicester, United Kingdom Home Group Full time

About the Role

We are seeking a dedicated and compassionate Housing Concierge to join our team at Home Group. As a key member of our support team, you will play a vital role in ensuring the safety and well-being of our customers.

Key Responsibilities

  • Provide support and assistance to customers with complex care needs
  • Ensure the security and maintenance of our buildings, including patrolling and monitoring CCTV
  • Respond to emergencies and incidents, using your calm and composed nature to resolve situations effectively
  • Work collaboratively with our wider team to provide a high-quality service to our customers

What We Offer

  • A competitive salary and benefits package, including a health cash plan and access to a range of discounts
  • Ongoing training and development opportunities to help you grow and succeed in your role
  • A supportive and inclusive work environment, where you can be yourself and thrive

Requirements

  • Calming and composed under pressure, with excellent communication skills
  • Experience of working with vulnerable adults or in a similar support role
  • Ability to work independently and as part of a team, with a flexible approach to working hours

Why Choose Home Group?

We are a values-driven organization, committed to making a positive difference in the lives of our customers and colleagues. We offer a range of benefits and opportunities to help you grow and succeed in your role, including ongoing training and development, a competitive salary and benefits package, and a supportive and inclusive work environment.