Housing Support Specialist

2 days ago


Leicester, Leicester, United Kingdom undisclosed Full time

About the Role:

Undisclosed is seeking a skilled Housing Support Specialist to join their team. In this role, you will be responsible for managing client databases, developing support plans, and providing first-line support for housing benefit inquiries, rent arrears issues, and anti-social behaviour complaints.

Key Responsibilities:

  • Manage client databases to ensure accurate and up-to-date information.
  • Develop support plans and risk assessments to address client needs.
  • Provide first-line support for housing benefit inquiries, rent arrears issues, and anti-social behaviour complaints.
  • Assist with benefit applications and rent payments.
  • Conduct accommodation inductions to ensure clients understand their tenancy rights and obligations.

Requirements:

  • Enhanced DBS clearance.
  • Experience in housing or homelessness support.
  • Knowledge of local support services.
  • Full Clean Driving License (desirable).


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