Housing Support Specialist
4 weeks ago
About the Role:
We're looking for a dedicated Housing Concierge to join our team at Home Group. As a key member of our team, you'll play a vital role in ensuring the safety and wellbeing of our customers, who may have complex care needs. Your primary responsibility will be to provide a safe and secure environment for our customers, while also being a point of contact for any support or assistance they may need.
Key Responsibilities:
- Manage the health and safety of the building, including patrolling to check fire doors and ensuring everything is locked and secure.
- Provide first-line support to our customers, responding to any issues or concerns they may have.
- Monitor CCTV and respond to any incidents or suspicious activity.
- Work closely with our wider team to ensure our customers receive the support they need.
- Contribute to maintaining a clean and tidy environment, including tasks such as cleaning and maintaining the building.
Requirements:
- Calming presence and excellent communication skills.
- Ability to work independently and as part of a team.
- Understanding of homelessness and substance misuse.
- Enhanced DBS check.
- Ability to work a 9pm to 8am shift pattern, including 3 nights on and 3 nights off.
What We Offer:
- Competitive hourly rate of £12.00.
- Health cash plan saving you up to £1140 per annum.
- Over 800 high street discounts.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
About Us:
At Home Group, we're passionate about providing exceptional support to our customers, and we're looking for dedicated individuals like you to join our team. If you're passionate about making a difference and have the skills and experience we're looking for, we'd love to hear from you.
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