Strategic Contract Leader

3 weeks ago

London, Greater London, United Kingdom BGIS Full time

Purpose of the Job

As a key member of the BGIS team, you will be responsible for providing strategic leadership and management to a defined contract portfolio. Your primary objective will be to ensure that financial and operational commitments are met and exceeded, while maintaining a proactive and customer-focused approach.

Key Responsibilities

  • Provide leadership and direction to contract teams to ensure contractual commitments are met and exceeded.
  • Identify and exploit opportunities for strategic contract development, driving increased turnover and profitability.
  • Ensure effective communication and implementation of business policies and processes within the contract.
  • Maintain a safe and healthy working environment, ensuring compliance with BGIS and client health and safety policies.
  • Optimize staffing structures to balance cost reduction with service excellence, supporting peaks and troughs in workload and disaster recovery.
  • Ensure contract teams are fully competent, with effective succession planning in place.
  • Collaborate with operational managers to develop the business, promote effective team working, and support colleagues.
  • Develop and implement contract financial plans, accurately forecasting revenue and margins, and ensuring cost reduction and contract growth.
  • Implement control systems to ensure statutory, policy, and contractual commitments are met.
  • Maintain a customer-focused approach, ensuring effective relationships with key client contacts.
  • Promote and maintain BGIS company values at all times.
  • Provide leadership, guidance, and support to deliver best practice selection, training, assessment, and recognition/reward.
  • Deliver effective business communication through advice, review, leadership, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, and reporting.
  • Support the sales process through solutions development, participation in presentations, consultation meetings, hosting visits, and mobilization as required on new contracts.
  • Provide a learning environment, ensuring employees are fully competent to undertake their roles and reach their full future potential.

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