Digital Service Leader

3 weeks ago


Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

About the Role:

We are seeking a highly skilled and experienced professional to lead our Digital Mail Centre and drive its continued growth and development.

Key Responsibilities:

  • Oversee the processing of inbound mail, including sorting, opening, and digitization.
  • Manage the hybrid mail and bulk print service, ensuring efficient and cost-effective operations.
  • Lead the digitization of archive documents and verify original documents for return to senders.
  • Process cheques, scan, and bank them, providing instant access to mail with a full audit trail.

Requirements:

  • Proven industry experience in leading and growing a similar business.
  • Strong commercial acumen and a keen eye for technological innovation.
  • Ability to drive business growth while maintaining high-quality production and customer services.
  • Strong leadership and strategic impact on a successful service.
  • Excellent communication and interpersonal skills, with the ability to instil confidence in quality and responsiveness.

Working with Us:

We welcome applications from people with caring responsibilities and flexible working options will be considered. Our team works collaboratively to deliver excellent services to our customers.

About Us:

We Manage Jobs (WMJobs) is a leading online recruitment platform, dedicated to providing innovative and progressive job search services to employers and job seekers alike.



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