Digital Services Expert

6 days ago


Birmingham, Birmingham, United Kingdom OKB KONE plc Full time

Role Overview

A Digital Services Specialist at OKB KONE plc is a recognised expert of KONE digital solutions, with expertise in process development as well as providing technical support of KONE's digital services.

Key Responsibilities

  • Provide primary support contact and subject matter expert for various KONE digital solutions.
  • Support and train on digital services and solutions, as well as new product changes.

Requirements

  • Good knowledge and understanding of digital systems, cybersecurity, and technologies overall.
  • Ability to explain technical complex situations in an understandable way to people who are not digital literate.
  • Good communication and interpersonal skills in both written and spoken English.
  • Proficiency with MS Office, including Excel.
  • Troubleshooting and customer service mindset.

About the Role

The Digital Services Specialist is a key role within the OKB KONE plc organization, contributing to the enhancement and optimization of KONE's digital offerings. The role is pivotal in ensuring we can develop and implement efficient solutions for our customers through smart technology and data-driven innovations.



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