Restaurant Operations Manager

2 months ago

Sheffield, Sheffield, United Kingdom Sandman Hotel Group Full time
Job Description

Job Title: Restaurant Operations Manager - The Quays Hotel

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at The Quays Hotel. As a key member of our management team, you will be responsible for the overall operational functionality and profitability of our restaurant.

Key Responsibilities:

  • Plan, organize, and coordinate all resources and activities in the restaurant, including setting targets, achieving goals, and controlling costs.
  • Assist in recruiting, training, and coaching the restaurant team.
  • Supervise all employees within your location and report to the Regional Manager/Director.
  • Prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved.
  • Help achieve controllable profit goals by monitoring controls and taking corrective action when needed.
  • Plan and check work schedules.
  • Conduct weekly meetings with the Management team.
  • Set and achieve profit and loss targets.
  • Coordinate the entire operation of the restaurant during scheduled shifts.
  • Develop and coach hourly employees on brand standards, internal policies and procedures, and other guest-focused programs/activities to meet or exceed guest service standards.
  • Develop Restaurant Supervisors and hourly employees through corporate training programs, individual development plans, and assignments.
  • Perform other duties as required or assigned.

Requirements:

  • 2-5 years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred.
  • Understanding of people and staffing practices.
  • Effective communicator in English, both orally and in writing.
  • Ability to interpret and analyze financial statements.
  • Team player, collaborative, and attentive.
  • Excellent guest service and people skills.
  • Self-motivated, organized, and able to multitask effectively.
  • Legally entitled to work in the UK.

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