Restaurant Operations Manager

1 month ago


Sheffield, Sheffield, United Kingdom Unit E, Drakehouse Retail Estate Full time
Restaurant Shift/Floor Manager

Unit E, Drakehouse Retail Estate is seeking a highly motivated and experienced Restaurant Shift/Floor Manager to join our team. As a key member of our management team, you will be responsible for leading a dynamic team of restaurant staff, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead by example, treating customers as top priority and ensuring a positive customer experience.
  • Manage and motivate a team of restaurant staff, providing coaching, feedback, and guidance to ensure excellent customer service and sales performance.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Monitor and maintain high standards of food quality, food safety, and health and safety within the restaurant.
  • Manage inventory, stock levels, and ordering to ensure optimal inventory levels and minimize waste.
  • Perform opening and closing procedures, including cleaning, sanitizing, and preparing the restaurant for service.
Requirements:
  • Previous experience in a restaurant management role, preferably in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and drive results.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Flexibility and adaptability, with the ability to respond to changing circumstances and priorities.

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